It can be seen that being a boss is a full-time job. It's hard to balance when to be a boss and when to be a friend, even if the manual is full. First, you must understand that a good boss must be a good person first. Management skills can be learned anywhere, but the heart that always thinks about the colleagues around is only in the heart, but cannot be replaced. That's why anyone can be a boss, but being a good boss has many more factors:
1. Must have self-control
In any situation, the boss himself must be firm, even if he is beating the battle drum in his heart or cannot lift the club. Managing emotions is an extremely important skill and there are some people who still don't have it.
2. Be sincere
Whether there is 1 or not, when having the opportunity to express feelings, should be sincere. Happy is sincere, angry is also sincere. Praise is also sincere, criticism should be even more sincere. One positive aspect of being able to express your feelings sincerely is that you will become a trustworthy person and the other person won't have to look or be on guard. This is also important because working together, you must trust each other to do it.
3. Must be fair
This is extremely difficult because even in a real-life situation, being completely fair is not easy, there are always natural or man-made mechanisms around to control bias. Rumors like "Why is this employee less likely to get scolded by his boss, he must be liked by his boss" or send a direct letter to staff with the content "This person hates me so he gives me all the work!" sometimes it works. Therefore, although it is difficult to want to hold someone's arms privately, it is still better to derive and maintain justice by consciousness.
4. Must have faith
Believe in yourself, believe in your teammates, believe in a common goal, whether it's bringing in revenue, serving customers, or growing together in your career. There are two options, do it and then believe it or believe it and let it do it. I think trusting someone is not a one-way decision. Sometimes I have to have 1-2-3 as above before people believe me and make me believe. However, I will not choose to consider trust as a luxury, because living with too much doubt is also tiring. But…
5. Always check
At first, I used to equate “checking” with “catching errors”. Now that I think about it, there really are few bosses who like to catch their employees' mistakes, rather fire them. Later, I realized that every test or test is a "teaching moment" or a "learning moment" for myself or my colleagues. When my boss reminded me, I learned one more thing. I remind my friend that I am improving for your boss to enjoy better results. This check goes hand in hand with trust. Test does not mean disbelieve. But if you don't check, it's easy to lose faith! So, lose heart first, please later, guys!
6. Must cover
Of course, big boats have big waves. Having dared to manage a few people, managing many tasks, you must learn to cover many issues and be ready to shake hands when needed. This is something everyone understands, not much to say.
7. Must be detailed
Strange, as a boss, you need to cover and detail what to do for employees to hate? But honestly, I think understanding the details is the key to helping you out when you need it. This is really suitable for a professional like myself, need to understand the common goal, grasp the core details, and besides, I believe you have enough skills and techniques to do it.
What are the core details? The key aspects of the problem and the solution. Please keep in mind that the main thing is also the detail, not the secondary is the detail. So, if you meet a boss who cares about details, you should know how to talk to your boss about the main thing so that your boss can rest assured, then your secondary will not be touched.
The natural instinct is that if one does not understand the surface, one has to dig deep. If you let your boss dig deep and dissect what you do, perhaps you need to thank the boss for his time rather than hating the person.
8. Be honest
Here, we are not talking about the lying or deceitful aspect. The honest point here, in the boss's role, is to be transparent with your co-workers about reality, whether it's grand or brooding. I keep the point of view that once the boss has asked everyone to agree and help, perhaps not to ask questions, but should rush in immediately.
Because, at the top, if they can't solve it right away, it means it's in danger. At that time, who still asked "I do this, what do I get?" then my answer would be “You are free, you don't have to.” That way, it's easier to breathe for both. But, in order to have the employee's commitment, surely the above 7 things need to be expressed, now or before. No one who didn't sell their body to a boss who didn't do anything right from the start.
9. Must be spacious
More play more, less play less! From time to time, milk tea or fried chicken should not be put on the scale. However, I also hope that you guys don't mind, because in order to get to this point 9, I've probably been through a lot of hardships together, so everyone has a part to contribute, so sometimes you should contribute capital. .
10. Must be positive
Even if someone chooses a different path, because nothing tangible lasts forever, they should keep positive things for each other. Just hope that in that new path, you will find or become a boss with the above points, because your interest in your work is the most important thing.
That is the responsibility of the boss.
Source: Cafebiz.vn