Giving criticism is both easy and extremely difficult. How do bosses need to have the art of criticizing their subordinates so as not to affect the relationship between the two sides and help their employees improve? The following might help you.
1. Clarifying the cause of the problem before criticizing
Clarifying the truth is the basic foundation for you to have the most appropriate criticism and problem-solving. That ensures your fairness, respectful attitude towards employees as well as your ability to handle matters accurately and decisively.
Don't forget about the role of a fair and fair "arbitrator" because of the contempt of the party. Have an objective view to consider and investigate the root cause of the problem. If you do that, your employees will respect you even more.
2. Choose the right time and time
Can't criticize when you're too angry, frustrated or in a hurry, nor just directly blame "delicate" issues in front of other employees. Because at that time, employees will tend to think that your criticism is intended to humiliate a certain individual.
Understand the personality of each of their employees, then choose the most appropriate criticism. It can be directly or indirectly, publicly or privately, to critique. However, criticism will be the most "dangerous" when you are filled with emotions, even though this can make you "lower fire", but in the long run, benefits and disadvantages.
3. Praise but criticize
Nothing is lost with gentle, witty but effective words. Some "funny" bosses have a clever way to "treat" employees who are late for work: "You work well, but try to be on time so that everyone doesn't have to wait long".
Try to talk to employees in a way that makes them feel fair, respected, and not humiliated, angry, or hurt. No employee would intentionally "make a mistake" or fail to correct it under the ingenious leadership of the boss.
4. Avoid “attacking” individuals
You should be careful in your criticism, sometimes it's just inadvertently saying things like: "You're always like that", "Are you going to oppose again?"...Although there is no malice, but Sayings like this will upset employees, moreover, give a bad reputation that the boss is personally attacking.
At the same time, do not bully employees to the wall. Once the employee has learned to admit mistakes, stop the criticism topic, giving them the opportunity to correct the mistake. Do not repeat in front of everyone about someone's mistakes, to avoid them mistakenly thinking that the boss takes public work to solve personal grudges.
5. Promptly praise progress
If you've taken the time to criticize, don't forget to take a moment to praise. This not only helps speed up the process of “renovating” employees, but furthermore, criticism is taken into account.
If praise is accompanied by criticism, your employees will become calm and self-assess regularly, their work without fear of thinking about criticism, nagging. boss. At the same time, that is also the motivation for them to try to correct their mistakes and maximize their capacity.
According to SAGA
