According to the Ministry of Information and Communications, search engines and social networks are the two services most widely used by tens of millions of Internet users. In which, 100% uses search engines, 80% uses social networks. Among users under the age of 18, 43% has one account, 25% has two accounts and 13% has four or more accounts.
Able to meet the needs and expectations of workers across generations, social media technologies have been used to effectively improve work quality in every business today. .
So, how have social media technologies improved the quality of work?
Social media is the new communication tool in the workplace
Instead of correspondence as before, now messaging through application platforms of social networks such as Zalo, Facebook, Viber, etc. plays an important role in daily life as well as in work. Information is transmitted quickly and easily, helping to ensure seamlessness and transparency.
As this trend develops, it is important to address employee needs, expectations, and perspectives by providing diverse communication channels. Technology has become a key way for businesses to retain Millennials and Generation Z employees and grow their performance.
Effective communication for more accurate and quick decisions
We cannot deny the role of face-to-face meeting or interaction. However, social media technology still plays a key role in modern communication.
Especially in the work environment, effective communication through social media networks helps information to be shared quickly, timely and completely, helping leaders make accurate and timely decisions. time.
There are many social media platforms with the purpose of serving different information needs, businesses should apply accordingly, to avoid overloading or confusing information between work and life. To ensure that information can be exchanged freely but professionally, companies should look for internal social media solutions beyond phone and email, offering a variety of tools to eliminate these distractions. The form of communication is no longer suitable.
With the application of social media technologies that allow communication and information sharing as soon as employees are working outside the office, it is even more suitable in the context of social distancing, when a large percentage employees have to work from home.
Simple and fast onboarding process for new employees
For a new employee, the onboarding process is very important. At this time, the enterprise's internal communication network is used as an effective and powerful tool to help this process be done quickly and professionally. Creating excitement for new employees, with quick familiarization and quality first working sessions thanks to previously shared information has brought proactive preparation for both employees and the organization.
The enterprise's internal social network has the effect of shortening the time it takes for a newcomer to grasp their responsibilities and work in the organization, organizational structure, and quickly building colleague relationships. .
The internal social network in the enterprise also makes communication more frequent, continuous and simpler. In particular, it takes place in both directions between employees and the organization and vice versa. This helps new employees adapt more quickly and keeps everyone on the job.
As the application of communication technology is increasingly developed, employees will also have higher and higher expectations for the response of enterprises in technology so that communication and exchange are faster, more timely and professional. . This also brings significant challenges for businesses in investing and developing technology in their organizations. By deploying and applying the right digital tools, managers can ensure that all employees, whether in-office or remotely, have effective communication tools.
Understand and grasp the strong impact of both technology on life and labor process, apply and develop it flexibly. Managers will take advantage of the power of these tools in improving management, labor and business efficiency, helping their businesses grow rapidly.
