Saigon-Hanoi Commercial Joint Stock Bank (SHB) was established under Decision No. 214/QD-NH5 dated 13/11/1993; After 25 years of construction and development, SHB is currently one of the five largest joint stock commercial banks in Vietnam, the top 10 most prestigious commercial banks in Vietnam, the top 500 strongest banks in Asia, etc.
As of December 31, 2017, SHB had total assets of VND 277,993 billion. The current charter capital is more than 12,036 billion VND. With nearly 7,000 employees and a network of nearly 500 transaction points in Vietnam, Laos and Cambodia, SHB is serving nearly 4 million individual and corporate customers.
With the operating principle of "Reliable partner, suitable solution", SHB's strategy is to become the leading modern multi-functional retail bank in Vietnam, gradually moving towards the goal of becoming a strong financial group according to international standards by 2020.
- Before using the software, the entire human resource management process at SHB was done entirely in Excel. Including the management of profile information, timekeeping, salary calculation, personnel evaluation. Difficulties before deploying the software:
- Incorrect and complete personnel information: When managing personnel on Excel, the processes are saved in text format and each process is a column, etc., so the information cannot be accurate and difficult to summarize. data aggregation.
- It takes a lot of effort and effort when aggregating data of the whole Bank: Making monthly, quarterly reports,...
- The monthly timesheets are sent by branches to the Head Office to calculate wages/salaries, sometimes inaccurate and need to be adjusted many times.
- Slow salary calculation, cost calculation, complicated salary backdate takes time.
- Evaluation takes time and effort in synthesizing each evaluation sheet of all employees.
- Total staff deployed throughout the Bank: 7000 employees
- Number of branches: 500 transaction points
- Deployment modules: HR Profile, Timekeeping, Salary Calculation, Social Insurance, HR-Portal, Personnel Evaluation (KPIs)
- The system was officially put into operation: 06/2016
- About personnel information management:
- One of the most difficult tasks of OOS when deployed at SHB is the input data standard, importing many data sources into the system.
- Building an organization chart tree in accordance with the current chart of SHB, standardizing the title-position system.
- Centralized human resource management at Head Office, all personnel information is fully and accurately updated on the software.
- Personnel information is reviewed by branches, employees are granted access to the system to check their own information.
- About timekeeping - salary calculation:
Successfully handling the centralized payroll calculation on the software system. Handling specific problems of some branches.
Payroll software can handle:
- Summarize the entire Bank
– Calculating OT . salary
– Calculation of welfare regimes
– Social insurance
– Calculate personal income tax
- Calculation of arrears, captains
- Calculating salary backdate
High automation in the payroll process: Linking information from HR records, automatically classifying salary objects, linking evaluation results to payroll.
Automatically extract information to CoreBanking to pay salaries for employees.
Although with a large number of employees, the salary calculation speed is fast, ensuring accuracy.
- Information approval
- Building a multi-level, flexible information approval system for many special cases: The approval process on the head office, the approval process under the branch, approval with different specific cases, etc. Approved information: Change of personnel information, Salary information, Leave, Reward, Discipline,...
- Management reporting system
- OOS has built over 70 reports, charts, and dashboards to serve the Bank's administration and data checking.
- Security
- Sensitive data is encrypted, in order for the system to come into operation, it must undergo strict security testing procedures of SHB.
