Work and Skills of Human Resources Officer

What HR staff do is a matter of great concern to new graduates because this is a hot industry in our country. In the current period of economic integration, the demand for personnel in enterprises and organizations is very large while the training in this profession is still small and not really of good quality. The following article will help you have the most general overview of this HR career.

1. What is the profession of human resources, what to learn to be a human resources officer?

1.1. The role of the HR Officer in the enterprise:

The job of HR is likened to a logistics profession because the person doing the HR will do all the work so that the employee can complete their job well. Human resources personnel will do all the planning, recruitment, staffing, human resource management... so that employees can work with peace of mind with their rights. Human resources personnel have a strategic role in recruiting, developing talents, and building human resource evaluation mechanisms for the entire enterprise.

1.2. What to study to be a human resources officer?

Currently, vocational training schools for human resources personnel are enrolled in blocks A, A1, D1, D3. Currently, some leading schools in human resource training are: VNNP Education Organization Vietnam, EduViet Human Resources Training School, University of Labor and Social Affairs, National Economics University, University of Economics and Finance. Ho Chi Minh City,…
A new HR student will have a minimum salary of about 5 million VND/month. The position of human resources director earns from $2,500 to $3,000 per month. At foreign corporations, the salary for human resources staff is about 4,000 USD/month in Vietnam.

1.3. Reasons why you should choose Human Resources

1.3.1. HR staff is a dynamic and professional profession

HR staff often have to solve difficulties and problems for employees. As a result, you will have the necessary skills to help solve problems in your life or in your family. It is the professionalism and dynamism in the working process that helps you expand more new relationships.

1.3.2. Human resources is a broad profession

People who work in human resources will not be limited to working with one person, but must work with many people. Human resources staff will have to constantly research and learn, so learning is a mandatory requirement for development. In addition to being good at administration, human resource workers need to have knowledge in other fields such as politics, law, business, and society.

1.3.3. Great opportunity for advancement and personal development

To become a good human resource officer, you need to practice many necessary skills such as planning skills, communication skills, decision making and directive skills, problem solving skills, and problem solving skills. workers' complaints, etc. Therefore, HR people will have to be able to withstand high pressure and be flexible while handling situations. This is a great environment for human resource workers to develop themselves in the most comprehensive way. If you have built a solid premise, your chances of promotion are immense.

1.3.4. Careers with high job opportunities

Human resources officer is a must-have position in every company or business. Any business today, whether operating in different fields such as production, business, communication, etc., is indispensable. The HR profession in the current global human resources market is considered an interesting, stable and highly promising career. If you are really passionate about human resources, you should confidently try yourself in this field!

2. What do HR staff do in the business?

2.1. Develop and implement recruitment plan

People who work as human resources staff will collect the recruitment needs of the system of departments and divisions in the enterprise. From there, coordinate with other employees to plan recruitment, choose the most effective form of posting recruitment information and submit it to superiors for approval. Conduct recruitment postings, screen candidates to meet recruitment requirements. Then, coordinate with the head of the recruitment department to interview and screen qualified candidates.

With successful candidates, HR staff call or send email to notify the candidates. Prepare a full probationary contract to sign with new employees. At the same time, instruct new employees on the current regulations and policies of the company. When the employee finishes the probationary process, the employee makes a report on the evaluation of the probationary results and submits it to the superior for approval.

2.2. Build payroll, bonus and remuneration regimes for employees

On a monthly basis, HR staff will summarize the number of working days, calculate wages, bonuses and allowances agreed with employees. This entire payroll will be checked by the accounting department. HR staff make changes in raising and lowering wages for employees. Depending on the labor market and actual conditions, employees will have a plan to adjust salaries and bonuses to suit the employees and then submit them to their superiors for consideration.

2.3. Implement insurance policy for employees

Human resources staff prepare necessary documents, contact the insurance agency so that employees can participate in insurance in accordance with current regulations. Human resources at the same time updated the insurance increase and decrease data into the company's human resource management system, and compared it with relevant agencies.

2.4. Building and monitoring the performance evaluation system

Human resources staff coordinate with other departments in building a system to evaluate employee performance. At the same time, guide and urge all departments in the company to evaluate human resource capacity according to the plan.

2.5. Manage and update company personnel files

Periodically, HR staff conducts reports on the number and situation of personnel if there is an abnormal change. Update and store employee personnel files in accordance with company regulations.

2.6. Other jobs

HR responds to complaints and questions related to salary, bonus, remuneration, ... for employees. At the same time, perform related tasks as assigned by the department head…

3. Required skills of HR staff

3.1. Read the opposite person

The indispensable skill of a human resources professional is to read the opposite person. The specifics of the profession are related to recruitment, so correctly and accurately grasping the psychology of others will help you recognize and accurately assess their potential. The human resources department will ensure reconciliation between the employee and the employer. Therefore, they need to have basic principles to ensure the interests of both parties.

3.2. Organizational ability, discipline

Organizational skills here include time management skills, the ability to effectively complete assigned work. In addition to the commitments on deadlines, human resource workers need to be flexible about which problems to solve first, which ones need to be solved later. In particular, a good HR person will need to have the ability to organize multi-tasks, the ability to keep good discipline. Therefore, they will need to establish a system of standards and discipline for other members to follow.

3.3. Ethical, fair

Human resource workers often come with individual interests in the collective. Therefore, human resource workers need to have the virtue of fairness. You need to show love for your job, personal responsibility as well as care for the interests of employees in the company.

Moreover, human resources need to have an overview of the business development strategy and utilize human resources to work in the most effective way. currently manage, share the rights so that it is effective.

3.4. Good communication, good listening

Human resource workers will have a reciprocal interaction to help employees work with the leader as smoothly as possible. Communication includes verbal and written communication.

Human resources need to know how to listen, negotiate and resolve conflicts between employees, between employees and leaders to find the most effective solution. In addition to listening, HR staff need to ask questions so that employees understand and find their best desires.

 

3.5. Problem-solving skills

In order to operate smoothly, the human resources staffs grasp the basic characteristics of the staff system. The characteristics need to be grasped such as: personality, position, capacity, ... to be able to reconcile and direct employees to work together effectively towards the common goal of business development.

In addition, human resources need to have the skills to resolve any conflicts that take place within the company. Above all, ensure flexibility and initiative in solving problems so that the relationship between employees in the company and unit is good.

3.6. Leadership

 

In today's large enterprises and corporations, they will all choose personnel with good leadership ability. They are considered as experts related to many issues of the business. Therefore, they need to have leadership ability to bring employees into the framework and corporate culture.

Most good HR staff will ensure friendliness with frankness and assertiveness when working. Those who do this always make sure everything runs as smoothly and as smoothly as possible.

Above are the sharing of the position of HR staff. Hope you have gained more knowledge and orientation for this work in the future. This is considered an extremely interesting, stable and highly-advancing job in the future.

Author: Pham Diu

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